Posted: 2026-09-11 17:19:19  Deadline: September 18, 2026   Full-time   Salary: Confidential

Kingdom Sacco is inviting applications from qualified candidates for the position of ICT Manager. Reporting to the CEO, the ICT Manager will provide strategic and operational leadership in managing Kingdom Sacco’s information and communication technology systems. The role involves ensuring that ICT infrastructure, systems, cybersecurity and digital solutions are secure, efficient and aligned with the Sacco’s strategic objectives.

Position Details

Position: ICT Manager.
Reports to: CEO.

Key Responsibilities

Develop, implement and periodically review ICT policies, procedures and strategies in line with Sacco objectives and regulatory requirements including SASRA and the Data Protection Act.
Ensure ICT governance, risk management and compliance frameworks are effectively implemented.
Champion digital transformation and innovation to improve operational efficiency and member service delivery.
Oversee implementation, maintenance and upgrade of the Core Banking System and related digital channels including mobile banking, agency banking, internet banking and ATMs.
Ensure effective management of ICT infrastructure including servers, networks, databases and end-user devices.
Ensure high system availability, reliability, scalability and disaster recovery readiness.
Implement robust information security measures to safeguard member data and Sacco assets.
Monitor security threats, conduct periodic security audits and ensure adherence to the Data Protection Act.
Coordinate business continuity planning and disaster recovery drills.
Ensure reliable ICT support services are provided to staff and members to enhance efficiency and satisfaction.
Monitor performance of ICT systems and continuously improve uptime, response and member experience.
Manage ICT helpdesk and resolve escalated issues promptly.
Manage vendor relationships, ensuring value-for-money procurement and quality service delivery.
Lead ICT projects including business case development, RFPs, project implementation and reporting.
Optimize ICT costs through effective sourcing, contract management and use of emerging technologies.
Provide leadership and mentorship to ICT staff to build a high-performing team.
Promote a culture of innovation, accountability and continuous learning.
Collaborate with management teams to align ICT with business needs.

Qualifications and Competencies

Bachelor’s degree in ICT, Computer Science, Information Systems or related field.
Professional certifications in ICT and security such as CCNA, CISA, CISM, CISSP, ITIL or equivalent.
Minimum 6 years of ICT experience, at least 3 years in management within financial services or regulated institutions.
Demonstrated experience in Core Banking Systems and integration with digital channels.
Demonstrated experience in ICT infrastructure management including servers, networks, databases, virtualization and cloud.
Demonstrated experience in cybersecurity frameworks and compliance with regulatory requirements.
Demonstrated experience in data analytics, reporting tools and ICT support services.
Strong leadership, problem-solving and project management skills.
Excellent communication and interpersonal skills with ability to engage at all organizational levels.
High integrity, sound judgment and commitment to professional ethics.

Application Process

Interested and qualified candidates should send their CV only to the email address below on or before September 18, 2026.

Application Email: hr@kingdomsacco.com

Online Application Form: ICT Manager at Kingdom Sacco - Nairobi (Form)

More details: ICT Manager at Kingdom Sacco - Nairobi (Instructions and Application)