Posted: 2026-08-09 14:47:11  Deadline: August 13, 2026   Full-time   Salary: Confidential

Co-operative Bank of Kenya is inviting applications from qualified candidates for the position of Relationship Manager - Liabilities. The successful candidate will be responsible for establishing and deepening value driven banking relationships with clients within the target market segments, increasing the Bank's visibility, achieving balance sheet and profit targets, and identifying and onboarding business opportunities.

Position Details

Position: Relationship Manager - Liabilities.
Employer: Co-operative Bank of Kenya.
Portfolio: Public Sector Portfolio.

Key Responsibilities

Develop and nurture strategic relationships with clients to ensure that the Bank maximizes the business potential and wallet size of each customer.
Continually recommend improvements and adaptations to existing systems, processes and structures to ensure current and future viability of relationships.
Acquire new corporate level clients and continuously monitor and nurture relationships to ensure that clients are satisfied with the Bank's services and solutions.
Develop and package winning value propositions targeting major relationships with huge potential for Cheap and Deposits, Quality Assets, Non-funded revenues and wide value chains and ecosystems.
Identify key contacts and Key Business Influencers within clients' businesses and foster relationships to obtain information about business objectives, opportunities and threats for proactive management.
Develop an intimate understanding of the client's industry and business, analyze their modus operandi, management practices and market conditions affecting the long term sustainability and viability of the business and sector.
Introduce specialist skills on specific products and product mix at the appropriate time and level to create solutions that effectively satisfy client needs.
Initiate and monitor customer and Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
Proactively monitor markets and pre-empt risks for both the Bank and the client through timely identification of potential problem accounts and formulation of appropriate risk mitigating strategies.
Keep abreast of market developments and be aware of and target projects to be carried out by National and County Governments, Parastatals and private sector Corporates, and onboard them including their ecosystems.
Scope for and onboard collections business and main operations accounts from cash rich corporates in the assigned region.
Fully activate Sales Force effectiveness through comprehensive account plans, deal pipelines, customer visits and call reports (DILO) and accelerated conversions to consistently meet the signed KPIs.

Qualifications

A Bachelor's degree in a Business related field such as Marketing, Economics, Business Administration, Finance, Accounting, or any other relevant field from a recognized university.
A minimum of three (3) years' experience as a Relationship Manager managing corporate and institutional clients.
Knowledge of various bank's products and services including those that are being developed.
Knowledge of Trade Finance transactions and associated processes with experience in corporate lending, especially to state owned institutions.
Excellent understanding of credit, business and industry associated risk profiles of diverse industries.
Analytical and presentation skills for pitching proposals and responses to Request for Proposals and for preparing credit applications.
Demonstrate solid awareness of operational risk and quality while driving service excellence.
Demonstrate good knowledge of financial institutions and professional bodies.

Application Process

Interested and qualified candidates should forward their application letter and detailed Curriculum Vitae through the email address below on or before August 13, 2026.

Application Email: jobs@co-opbank.co.ke

Job Reference Number: PM/IID/2026

Co-operative Bank of Kenya is an equal opportunity employer.