Posted: 2026-07-17 06:12:04  Deadline: August 04, 2026   Full-time   Salary: Confidential

The Kenya Trade Network Agency (KenTrade) is inviting applications from qualified candidates for several career opportunities across customer service, information technology, engineering, and internal audit functions. These positions are based in Nairobi, Mombasa, and Regional Offices across Kenya. If you are looking to build your career with a leading trade facilitation agency, explore the vacancies below and submit your application before the closing date.

Available Positions

Customer Service Officer (1 Post) – Regional Offices.
Serve as the first point of contact for users of the Kenya National Electronic Single Window System by responding to customer inquiries, providing system support, and delivering quality customer service.
More details: Customer Service Officer Full Job Description (KenTrade)

Customer Service Assistant (1 Post) – Regional Offices.
Provide professional customer support by responding to customer requests and inquiries relating to the Kenya National Electronic Single Window System through telephone, email, and site visits.
More details: Customer Service Assistant Full Job Description (KenTrade)

Contact Centre Assistant (2 Posts) – Nairobi and Mombasa.
Handle customer requests, inquiries, and complaints through phone calls, email, social media, web chat, and walk in visits while delivering exceptional customer service.
More details: Contact Centre Assistant Full Job Description (KenTrade)

System Administrator (1 Post) – Nairobi.
Ensure the smooth operation of IT services while maintaining the performance, security, and availability of the organization's systems.
More details: System Administrator Full Job Description (KenTrade)

Network Engineer (1 Post) – Nairobi.
Analyze, design, install, configure, maintain, and repair the organization's network infrastructure while providing technical guidance on network configurations and installations.
More details: Network Engineer Full Job Description (KenTrade)

Infrastructure Engineer (1 Post) – Nairobi.
Support the implementation, maintenance, monitoring, and security of KenTrade's ICT infrastructure to ensure reliable and secure operations.
More details: Infrastructure Engineer Full Job Description (KenTrade)

Senior Internal Auditor Information Systems (1 Post) – Nairobi.
Provide independent assurance, consulting, and advisory services through evaluation of internal controls, governance, risk management, and operational efficiency.
More details: Senior Internal Auditor Information Systems Full Job Description (KenTrade)

Application Process

Interested and qualified candidates should submit their applications through the KenTrade e Recruitment Portal on or before 4th August 2026 at 5.00 p.m.

Applicants should upload the following documents:
Application letter.
Curriculum Vitae containing qualifications, work experience, email address, telephone contacts, and details of three referees familiar with the applicant's previous work experience.
Copies of academic certificates, professional certificates, and relevant testimonials.

Successful candidates will be required to submit valid copies of the following before an offer is made:
Certificate of Good Conduct from the Directorate of Criminal Investigations.
Higher Education Loans Board Clearance Certificate.
Kenya Revenue Authority Tax Compliance Certificate.
Ethics and Anti Corruption Commission Clearance Certificate.
Clearance Certificate from a recognized Credit Reference Bureau.

Apply through the KenTrade recruitment portal:
https://kentrade.go.ke/careers

Application letters should be addressed to:

The Chief Executive Officer,
Kenya Trade Network Agency,
P.O. Box 36943 - 00200,
Nairobi.

Canvassing will lead to automatic disqualification.

KenTrade values diversity. Women and Persons with Disability are strongly encouraged to apply.

Only applications submitted through the recruitment portal will be considered.