Posted: 2026-09-11 16:37:25  Deadline: September 18, 2026   Full-time   Salary: Confidential

Kingdom Sacco is inviting applications from qualified candidates for the position of Business Development Officer based in Mombasa. Reporting to the Business Development Manager, the Business Development Officer will undertake business development at the branch office through member registration, relationship building, business growth, credit functions, customer service, and branch administration.

Position Details

Position: Business Development Officer.
Location: Mombasa, Kenya.
Reports to: Business Development Manager.

Key Responsibilities

Take charge of business growth in the region to achieve agreed targets.
Plan, organize and participate in educational forums to create awareness among members, youth, churches, Pastors, groups, house leaders, individual and corporate members.
Mobilize deposits from members to increase liquidity.
Coordinate the society’s community development initiatives.
Identify market segments, register members and recommend appropriate outreach strategies.
Ensure Kingdom Sacco brand visibility is enhanced.
Identify cross-selling opportunities and sign members up for Sacco products and services.
Provide summarized weekly and monthly reports on business development activities and outcomes.
Attend regular operations meetings and provide weekly and monthly reports for management decision making.
Receive loan applications, verify completeness and accuracy, appraise them and provide recommendations to the credit department.
Provide reports regarding loan rescheduling, restructuring and negotiation proposals from members.
Monitor loan performance at branch level and follow repayment schedules.
Scrutinize delinquent accounts and implement recovery measures according to Sacco procedures.
Conduct approved member and field visits to monitor project or business performance and determine members’ financial positions in meeting loan repayment obligations.
Deliver personalized, effective and quality customer service throughout the membership registration process.
Support members to form groups or houses, allocate new members to groups or houses and lead member education for group management.
Prepare branch budgets in line with the work plan and submit them to the BDM by June.
Execute customer transactional needs and requests including changes to static data, standing order maintenance, outward cheque processing, exit processing and other account operation needs.
Respond to customer enquiries and provide appropriate responses and solutions or redirect queries appropriately.
Cultivate working relationships with members by attending to their needs, loan enquiries, loan restructuring and guiding them to select appropriate credit products.
Identify projects and opportunities for members by understanding their needs, conducting due diligence and recommending suitable opportunities for management consideration.
Undertake a quarterly performance appraisal process with the Business Development Team Leader, sign the performance tool and proactively seek feedback.
Plan and organize communication messages and emails for promotional, marketing and member updates.
Take charge of the overall branch Business Development, Credit, Operation and Administration functions.
Perform other related activities as directed by the BDM.

Qualifications and Competencies

Bachelor’s Degree or Higher Diploma in Business, Marketing and related fields.
A minimum of three years of progressive experience in a similar role within the financial services sector.
Excellent customer service.
Strong analytical skills.
Time management skills.
Excellent communication, documentation and report writing skills.
High integrity and ethical character.
Proficiency in computer systems and MS Office applications.

Application Process

Interested and qualified candidates should send their CV only to the email address below on or before September 18, 2026.

Application Email: hr@kingdomsacco.com

Fill in this online Form: Business Development Officer – Mombasa (Form)

More details: Business Development Officer – Mombasa (Instructions and Application)