Posted: 2026-09-24 23:21:58  Deadline: October 04, 2026   Full-time   Salary: Confidential

M.P. Shah Hospital is looking to recruit a professional and evidence driven person for the position of Quality Improvement Officer.

Position Details

Position: Quality Improvement Officer.
Employer: M.P. Shah Hospital.
Vacancy: 1 Position.
Job Nature: Full Time.
Location: Kenya.
Salary: Confidential.

Role Purpose

Oversee the implementation of quality improvement by analysing, identifying, and monitoring quality programs.
Ensure quality improvement systems are maintained in accordance with best practice standards.
Support the implementation of the Quality Improvement program for the hospital.
Provide professional advice on operational excellence throughout the hospital.
Support planning, priority setting, and decision making to ensure quality and risk management is implemented across the organization.

Responsibilities

Provide support and coordination to department and service leaders for quality improvement measures and activities across the hospital.
Facilitate development of standards, policies, and procedures for quality improvement.
Implement monitoring and evaluation frameworks for quality improvement in the hospital.
Develop monitoring and audit tools for all quality aspects in the hospital.
Coordinate and lead a monitoring and evaluation team.
Provide leadership and support for all teams during the monitoring and evaluation process.
Implement data analysis and data validation policies and procedures.
Initiate and develop implementation of data collection and subsequent improvements.
Support departments and teams in analysis of quality data relevant to their departments.
Participate in internal and external benchmarking.
Mentor and develop teams on quality improvement in assigned departments.
Develop and participate in regular quality improvement trainings.
Participate in quality improvement research to ensure the hospital keeps improving in line with best practice and evidence based practices.
Recommend innovative solutions to quality and patient safety challenges in the hospital.
Participate in AMUA and JCI Accreditation standard implementation across the whole hospital.
Act as the JCI Survey coordinator.
Participate in ISO standards implementation and KAIZEN implementation process.
Implement an effective risk management program in the designated departments.
Participate in risk management activities.

Qualifications

Bachelor's degree in Nursing or related field.
Basic Certification in Healthcare Quality.
At least three years' relevant experience in a hospital setting, clinical or quality improvement.
Must have a valid practicing licence.
Must be computer literate.

Application Process

Interested and qualified candidates should submit their application through the link below:

Application Link: Quality Improvement Officer at M.P. Shah Hospital (Instructions and Application).

Application Deadline

Deadline: October 04, 2026.

Company Detail

M.P. Shah Hospital is a modern 217 bed facility located in the Parklands Area in Nairobi. It is home to highly skilled and experienced specialists and professional medical staff. The hospital operates under the umbrella of the Social Service League, a non racial, non religious, non political charitable institution. The scope of the Social Service League includes the main hospital in Parklands, the Village Market Medical Clinic, and the Dinshaw Byramjee Dispensary and Dental Unit located in Nairobi downtown, at Ronald Ngala Street.

Only shortlisted candidates will be contacted.