Posted: 2026-08-23 12:40:56  Deadline: August 26, 2026   Full-time   Salary: Confidential

M.P. Shah Hospital, one of East Africa’s leading tertiary healthcare institutions, is inviting applications from qualified candidates for the position of Quality Improvement Medical Officer. The successful candidate will play a strategic role in advancing patient safety, clinical governance, and international accreditation standards.

Reporting to the Manager, Risk and Quality Improvement, the Quality Improvement Medical Officer will operate at the intersection of clinical practice, data, governance, and accreditation while partnering with senior clinicians, service leaders, and executive stakeholders. The role will involve driving measurable improvements in clinical quality, leading investigations into sentinel events, coordinating accreditation readiness, and strengthening the hospital’s quality culture in line with global best practice.

Position Details

Position: Quality Improvement Medical Officer.
Division: Medical.
Employer: M.P. Shah Hospital.
Reporting to: Manager, Risk and Quality Improvement.
Location: M.P. Shah Hospital - Nairobi, Kenya.

Key Responsibilities

Lead hospital-wide development, review, and implementation of quality and patient safety policies, procedures, and clinical guidelines.
Interpret and operationalise quality frameworks within complex clinical environments.
Lead Root Cause Analysis (RCA) for sentinel events and adverse clinical outcomes.
Design, analyse, and present clinical quality, safety, and utilisation data to inform decision-making.
Coordinate corrective and preventive action plans arising from audits, surveys, and regulatory reviews.
Lead Continuous Quality Improvement (CQI) initiatives within the Medical Division.
Actively participate in JCI accreditation, including the role of JCI Survey Coordinator.
Support the implementation of ISO standards, AMUA, and KAIZEN methodologies.
Participate in risk assessment, risk mitigation, and enterprise risk management collaboration.
Mentor and build the capabilities of clinicians and departmental teams on quality improvement methodologies.
Participate in benchmarking, innovation, and quality improvement research.

Qualifications and Requirements

The candidate should hold a medical or clinical degree, which is mandatory, with strong grounding in clinical care delivery.
A postgraduate qualification in health, business, or management will be a distinct advantage.
Have a minimum of 3 years’ clinical experience within a hospital or healthcare institution.
Have a strong command of clinical governance, patient safety, and quality systems.
Demonstrate capability in data analysis, reporting, and performance monitoring.
Be confident working with senior clinicians and multidisciplinary teams.
Have a proven ability to translate standards into practical, sustainable clinical improvements.
Demonstrate high integrity, discipline, and a systems-thinking mindset.

Why This Role

The successful candidate will have the opportunity to:
Influence hospital-wide quality outcomes at an institutional level.
Gain deep exposure to international accreditation and regulatory frameworks.
Be part of an institution committed to evidence-based care and patient safety.
Work within a collaborative, high-performing clinical leadership environment.
Continuous professional development is embedded into the role.

Application Process

Interested and qualified candidates should forward their applications through the hospital recruitment portal on or before August 26, 2026.

M.P. Shah Hospital is an equal opportunity employer.

Application Link: Quality Improvement Medical Officer at M.P. Shah Hospital (Instructions and Application)