Posted: 2026-08-22 22:51:12  Deadline: September 15, 2026   Full-time   Salary: Confidential

Mater Misericordiae Hospital is inviting applications from qualified candidates for the position of Chief Operating Officer (COO). The successful candidate will report to the CEO and oversee all day-to-day operations and support functions while driving operational excellence, patient safety, quality, and financial sustainability.

Position Details

Position: Chief Operating Officer (COO).
Employer: Mater Misericordiae Hospital.
Location: Nairobi, Kenya.
Reports to: CEO.

Key Duties and Responsibilities

Support the CEO in operational strategy, business planning and budgeting.
Provide executive oversight of hospital operations, facilities, biomedical engineering and support services.
Partner with Medical, Nursing, Finance and Risk to enhance patient experience, clinical governance and business continuity.
Lead quality assurance, accreditation, compliance and SafeCare standards.
Drive transformation, digital health, and continuous improvement through Lean and automation.
Monitor KPIs for operations, quality, finance and patient safety.
Build a high-performance culture through leadership development and performance management.
Perform any other duty as may be assigned from time to time by the CEO.

Requirements

The candidate should hold a Master’s Degree in Healthcare Administration, Health Services Management, Business Administration (MBA), or a related field.
A professional qualification in Hospital Management, Healthcare Operations, Quality Management, Project Management, or Healthcare Leadership will be an added advantage.
Have a minimum of 10 years progressive leadership experience in healthcare operations, with at least 5 years at senior executive level in a high-volume hospital.
Have a proven track record in operations, accreditation, financial management and leading multidisciplinary teams.
Be registered with relevant professional bodies where applicable.

Application Process

Interested candidates should provide the following documentation:
A detailed resume.
A motivation letter explaining why they are interested in the position.
Names and contact information for 3 (three) referees and relevant academic documents.

All application documents must be submitted to: hrrecruit@materkenya.com by September 15, 2026, with the position of interest indicated in the subject line.

Only shortlisted candidates will be contacted.

Mater Misericordiae Hospital does not charge any fee at any stage of its recruitment process.