Posted: 2026-10-29 23:54:02  Deadline: November 08, 2026   Full-time   Salary: Confidential

Machakos Imaging Centre Ltd. is seeking to recruit a qualified, customer-focused and organised individual for the position of Receptionist. The successful candidate will be responsible for welcoming patients and visitors, coordinating patient appointments, managing registration processes and ensuring efficient patient flow while maintaining confidentiality of patient information.

Position Details

Organisation: Machakos Imaging Centre Ltd.
Position: Receptionist.
Location: Machakos, Kenya.
Application Deadline: November 08, 2026.

Job Profile and Purpose

The Receptionist is responsible for providing front office support by welcoming patients and visitors, coordinating appointments, facilitating patient registration and ensuring smooth patient movement through the department. The position also requires strict adherence to data protection and confidentiality policies when handling sensitive patient information.

Key Duties and Responsibilities

Warmly welcome patients and visitors, provide relevant information and directions, and offer support, particularly to anxious individuals.
Ensure efficient patient flow through the department by coordinating check-in and check-out processes and notifying clinical staff of patient arrivals.
Book, schedule and reschedule patient appointments and procedures using the relevant hospital systems.
Register new patients and verify or update existing demographic and insurance information in Electronic Patient Records (EPR) or patient administration systems.
Strictly adhere to data protection and confidentiality policies when handling sensitive patient information.

Minimum Qualifications and Experience

Diploma in a business-related course.
A minimum of two (2) years of working experience in a similar role, preferably within a busy hospital or healthcare front office or reception environment.
Familiarity with basic medical terminology and procedures.
Basic proficiency in using healthcare software, including hospital management systems or electronic health record systems such as HMIS, Medisoft or Health Information Systems.

Application Process

Interested and qualified candidates are invited to submit their application documents in PDF format through the recruitment email address below.

Application Email: hr@machakosimaging.co.ke
Application Documents: PDF format.
Application Deadline: November 08, 2026.